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A Great Carpet Cleaner

  • By Shayne Webber
  • 18 Sep, 2019

Thoughts from Carpet Zen

Hopefully, most carpet cleaning companies are good at cleaning carpets.  There aren't all good, but you should be able to figure that out by looking at online reviews.  That's easy. 

What else should you know about your carpet cleaning company?  We have a few suggestions-

Look for Great reviews.  Look for a company who has customers who rave and love their carpet cleaning provider.  Most people and most companies settle for good or good enough.  Like in the book, Good to Great states "Good is the enemy of Great.  And that is one of the key reasons why we have so little that becomes great.  We don't have great schools, principally because we have good schools.  We don't have great government, principally because we have good government.  Few people attain great lives, in large part because it is just so easy to settle for a good life.  The vast majority of companies never become great, precisely because the vast majority become quite good- and that is their main problem."  - Good to Great by Jim Collins.  Look for the Great reviews. 

And...

Expect Great Service.   Most of us have a lot of choices in choosing a carpeting cleaning provider.  I know in Leander, Cedar Park, Georgetown, Round Rock, Pflugerville and Austin, Texas there are a lot of us.  So, make us work for your business and loyalty.  You have options.  We need to work hard for you, provide great service, provide guarantees and do all this at a great value.  

Give feedback in the form of a call or online review.   I think it's fair to call your provider before giving them a negative review...allows them a chance to fix any issues.  I believe a sign of a great company is one that takes responsibility for every customer's experience.  However, if they don't respond well to your request for help or a fix to an issue, use that in your review too.  Online reviews are a great way to voice your praise or reservations from recommending a carpet cleaner. 

We hope you choose Carpet Zen for all your carpet, rug, tile and grout and upholstery cleaning needs, but if you don't we hope you have a great experience. 

Remember, we serve Leander, Cedar Park, Liberty Hill, Georgetown, Round Rock, Pflugerville and Austin, Texas.  And, you can reach us at 512-650-2500. 








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By Shayne Webber 16 Oct, 2019
Steam cleaning is the best way to clean almost any carpet or rug.  We use steam cleaning, because of it gives us the ability to get out most stains, it's sanitary and we don't have to use strong chemicals. The beauty of steam cleaning is that it effectively trades heat for chemicals without sacrificing strength. In fact, when used correctly, steam can quickly kill 99.99% of germs and bacteria, making it a safe, healthy, eco-friendly, all-natural way to clean your home from carpets, to rugs, to tile and grout and upholstery. 

When you use steam to clean, the tiny hot vapor molecules penetrate the pores of the surface you're cleaning, and as they come in contact with the cool surface of the pores, they expand and force all dirt, debris, and bacteria to the surface.  Then our powerful vacuum extracts this dirt, debris and bacteria.  It is a wonderful process to watch and we can feel good about the service we provide our customers.   

We may be a bit biased, but we just don't see how shampooing or a "dry clean" can get the same level of clean or disinfection.  Now, if you use a home shampooer between professional steam clean, that is fine.  Just be sure to run the machine over the wet areas multiple times, so you extract as much of the shampoo and water out as possible.  Leaving shampoo in your carpets will actually make them get dirty faster as the soap will attract and hold on to dirt and debris. 

If you'd like a quote on a professional steam clean for carpets, rugs, tile & grout or upholstery Call Carpet Zen at 512-650-2500 or email us at info@mycarpetzen.com. 


By Shayne Webber 03 Oct, 2019
Pets are awesome and part of the family, but they can create some odors.  We love to help by pretreating carpets, rugs and upholstery with enzymes, steam cleaning and deodorizing, but it we know you need a maintenance plan between Carpet Zen visits.  

We suggest you get some good enzymes.  Good enzymes will actually breakdown the organic materials left behind by pets including dander, urine, feces and vomit.  I know not fun to think about...but it does happen.  Good enzymes will break these organic materials down and leave a pleasant scent and actually get rid of the odors.  It works, but does take time.  We recommend that you clean messes up the best you can, then spray enzymes on the area and leave them.  Let the enzymes to their thing.  You may need to spray the area everyday for days or even weeks, before the odor is completely gone.  Urine odor from small dogs and cats (any size) are more difficult to eliminate, but can be done with the consistent application of good enzymes. 

Where do I get good enzymes?

We have not had any of our customers have a good experience with enzymes purchased at the pet store.  Therefore, we can sell you enzymes, or we have also had good experience with Bubba's Terminator Enzymes (available on Amazon).  If you'd like to get a bottle of enzymes from Carpet Zen, just call us at 512-650-2500 or email us at info@mycarpetzen.com.  We sell bottles for $15, plus tax. 

It is also helpful to get your carpets, rugs, tile & grout and upholstery cleaned professionally at least once a year.  However, if your pet has an accident and you can't seem to get it cleaned up sufficiently, call us and we'd be happy to serve and help you get out the stains and odors.  We can't guarantee that we can get out everything, but we can guarantee that we're good at our job and we'll work hard for you. 

Moreover, if you have questions or would like to schedule an appointment with Carpet Zen, call us at 512-650-2500.  We serve Leander, Cedar Park, Liberty Hill, Georgetown, Round Rock, Pflugerville, Hutto, Lakeway and Austin, Texas. 
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